Posted in Tutorials/Tips, Windows

Windows 8 to 8.1 update – Something happened and the Windows 8.1 couldn’t be installed please try again. Error code 0×80240031

When Windows 8 was released there were tons of going on in the internet. Some loved it some hated.

While Windows 8 was quite unusual to use, it was still working faster than Windows 7.

Windows launched update from Windows 8 to Windows 8.1 which can be downloaded only (for some reason) from app store.

And here is where the “fun” started, as there were thousands of users who could not install it for unknown reason.

0×80240031

Personally I have 3 computers, all of them more or less use same software:

1. Desktop PC – custom build. Installed all updates without any issue

2. Laptop PC for travel – which failed to install 8.1 update

3. Used laptop with dual boot for Linux playground – which installed all updates.

 

Here is what I have done to install Windows 8.1 update (please note that it helped for me, but it is unclear if it will work for you, I will provide other steps collected from the internet):

Suggestion A (which worked for me):

1. Enter cmd in the  metro search box, and then right-click on Command Prompt icon. Select  Run as administrator in bottom side of window.

2. Now type this text in it dism /Online /Cleanup-image /Restorehealth

3. Once first is done  dism /online /cleanup-image /startcomponentcleanup

4. Try to install Windows 8.1 update again. In case it fails you might follow full steps with some package removal explained in here.

 

Suggestion B (did not worked for me):

1. Again launch cmd as admin

2. Type this one line at a time with Enter in the end:

net stop wuauserv

net stop bits

3. Now browse to the  C:\Windows\SoftwareDistribution folder and delete all the files and folders inside. (In case they are locked, reboot computer)

4. In cmd again:

net start wuauserv

net start bits

5. Try to update again

 

Feel free to share other steps in comment section about this Microsoft fail.

3 thoughts on “Windows 8 to 8.1 update – Something happened and the Windows 8.1 couldn’t be installed please try again. Error code 0×80240031

  1. I have this problem on my Vaio Touch Screen and have successful solved just try on Suggestion A.

    Tons of thank for your posted.

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